FAQs

Shipping

What are the delivery times?

For the UAE, delivery takes 24 to 48 hours.
Saudi Arabia, Qatar, Kuwait: 2 to 4 days
European Union: 5 to 7 days

Return

Return question 1?

We have a 14-day return policy, which means you have 14days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Payment

What payment methods are available?

Nous acceptons le paiement sécurisé par carte bancaire, vos données sont cryptés et confidentiels. Nous proposerons prochainement le cash on delivery également

Prestipen

How do I choose the right color for my skin?

To make it easier for you to choose the right shade, we have provided a video of a model for each shade option to help you choose the one best suited to your skin tone.

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